The title of Doug Stevenson’s book implies the
reality that most business presentations are boring.
Experienced trainers move their learners around,
engaging them in interactive discussions and then
tactically placing the break at the precise moment
they are about to lose interest. These deliberate
methods work to keep listeners involved and
learning.In
addition, savvy learning professionals who pay
attention to neuroscience research recognize that
the more brain cells are connecting during a
learning process, the more likely it is that the
learner will remember and apply the learning after
the event. For example, the brain's emotional system
is closely linked to other systems in the brain and
the body, meaning there are lots of neural
connections associated with our emotions. Therefore,
in addition to creating movement and discussion, it
makes sense to connect with the learner on an
emotional level.
Any trainer or
business presenter can learn to use the strategy of
storytelling, which captures the attention of a
learner and stirs their emotions. Recognizing these
facts, I set out to improve my storytelling
competency. I attended a presentation at our local
ASTD chapter by speaker, trainer, and author Doug
Stevenson. One technique he demonstrated, called the
“Two Character Two Step,” is used to bring to life
the dialogue and emotion of two distinct characters
in a story. Seeing the demonstration convinced me to
buy the book so I could understand the other
techniques that he didn’t have time to cover.
A feature that makes
this book reader friendly is the introductory quiz,
which asks prospective readers 18 questions in order
to help them decide whether reading the book would
be beneficial. The 27 chapters are divided into six
parts:
- I. Understanding
that Storytelling Is Your Passport to Professional
Success
- II. Use the Story
Theater Method to Make Your Presentations Come
Alive
- III. Choose the
Right Story
- IV. Craft a
Compelling Story
- V. Put Your Story
on Its Feet
- VI. Present
Stories that Capture and Keep Attention
To give you a taste
of the level of detail Stevenson provides, here is a
three-paragraph excerpt from Chapter 22, Conduct
“Walk and Talk” Rehearsals:
Whoever came up with
the absurd notion of rehearsing in front of a mirror
was a well- intentioned idiot! Unless your entire
wall is covered with mirrors from head to toe, it is
a completely ineffective way to rehearse. All it
accomplishes is to make you more self-conscious. You
get so distracted and obsessed about how big your
nose is and how much weight you need to lose or gain
that you can’t concentrate on what you’re saying.
All you’re concerned about is how you look—which is
not congruent with being a spellbinding speaker.
The best way to
rehearse is to walk and talk. Rise up out of that
chair, push away from the computer, and get out from
behind that desk. Take your notes with you. Stop and
re-read them when you have to, until you memorize
them and your content and ideas flow naturally out
of your mouth and mind.
When you walk and
talk, you integrate your movements and gestures with
your material. Your body language will spontaneously
evolve from the context of the story. As mentioned
before, you won’t be able to help it. If you stay
seated and rehearse by staring at your script, this
will remain an intellectual exercise. You will be
practicing your words but not your presentation
style.
The presentation of
content in this book, as illustrated in these three
paragraphs, works on another level of learning. It
acts as an unspoken model of how to gain an
audience’s attention and give them meaningful
information.
In the first
paragraph of the excerpt, Stevenson grabs attention
by using emotion and humor when he pokes fun at our
vanity. In the second paragraph he instructs us and
describes the setting: our desk. After he has gained
our attention and painted a vivid picture of what to
do, he gives us a logical reason for this method of
rehearsal. Stevenson’s writing in this excerpt
demonstrates a truth many presenters forget: People
cannot hear the logic of our argument if we haven’t
gained their attention.
Several books are
available on storytelling. This book stands out from
others because of Stevenson’s focus—combining
movement and emotional expression, a technique that
allows the listener to experience the story as if
the event where happening to themselves. This kind
of connection closes the space between speaker and
listener.
Recommendation
Are you a trainer or a business presenter who has
not yet mastered the art of telling a story to evoke
a sympathetic audience response? I recommend
Never Be Boring Again to you as a place to
begin learning. However, unless you are a highly
self-directed learner, you will need to attend a
workshop on this topic. This fact doesn’t take away
from the book’s instructional value; it is just the
nature of learning a new skill. I would rate any
book attempting to teach a new skill as average in
terms of self-study value because no book by itself
can replace the feedback-rich environment of a live
workshop.