Managers and supervisors matter

Good management makes the difference: in productivity, in ability to produce results, in employee satisfaction and retention. Research indicates that the most crucial element related to employee productivity and satisfaction is the relationship with the immediate supervisor. Indeed, Larkin and Larkin, in their book Communicating Change, conclude that direct supervisors are the only people who can change frontline behavior.

As a supervisor or manager, are you prepared to handle this important role?

Our Management Series provides training in essential competencies, allowing your managers to grow into leaders who effectively produce organizational results by developing their own skills and those of their staff.
We offer:

• Customized In-House Training
• Open Enrollment Workshops
• Resources
• Workshops or Keynotes at Professional Conferences