Human Performance Technology

Human Performance Technology (HPT), also known as Human Performance Improvement (HPI), is a human resource strategy that uses a systematic approach to analyze current and desired levels of employee and/or organizational performance.  The analysis begins by identifying current performance, specifying desired performance, and acknowledging gaps between current and desired performance.  Next, the person using HPT begins to explore the causes for the performance gaps.  Once the causes are identified, appropriate solutions are implemented.  Measurements of business outcomes (such as sales, profitability, and market share) are taken at several points along the way, and improvements can easily be seen.  Alignment of individual motivation and performance to intermediate and long-term business outcomes is critical to the HPT methodology.

The LeaderStrength SystemTM incorporates HPT along with other methodologies.  It is a way of putting HPT in the hands of the learner without using HPT language.  In alignment with current brain science and the new sciences, we use positive attention and language in our application.  We are careful to maintain focus on the desired business outcome, and we don’t use the word “gap.”  Instead, we promote the understanding that leaders are continually building and adapting to create the results they want.