Vol. 40, 4/24/06
Andrea E. Sullivan and
Deanne Bryce, editors
LeaderStrength Systems, Inc. 2006
 

Change Your Questions Change Your Life
by Marilee G. Adams, Ph.D.

ReaderStrength Rating:
Focus 3
Build 3
Adapt 4
Overall Rating as a leadership resource 3.3
(Please see "How Do We Evaluate Resources?" in right column)


Do you think you need to know all the answers in order to perform well at your job? Ben Knight, a fictional character in Marilee Adam's book, Change Your Questions, Change Your Life, prides himself as the person anyone can come to for the answers. When he sees people on his team running off in all directions, a co-worker blocking all his efforts, and his production schedule falling apart, he notices that he does not have any answers and is ready to quit.

With coaching, Ben learns that questions, not answers, are the key to his success. According to the author, Ben is not unique. Whether we know it or not, the questions we form in our mind shape our decisions and our actions.

>From this basic premise the book teaches readers that the questions we ask ourselves and others, take us down one of two paths:

The Judger Path- this path leads us to automatic reactions, a focus on blame, and win-lose relationships.

The Learner Path- this path leads us to thoughtful choices, a solution-oriented focus and win-win relationships.

The book provides several tools that allow us to become aware of which path we are on. The first tool is a list of questions we can ask ourselves and others when we face a problem.

Judger Questions
What's wrong?
Who's to blame?
How can I prove I am right?
How can I protect my turf?
How can I be in control?
How could I lose?
How could I get hurt?
Why is that person so clueless and frustrating?
Why bother?

Learner Questions
What works?
What am I responsible for?
What are the facts?
What is the big picture?
What are my choices?
What is useful about this?
What can I learn?
What is the other person feeling, needing and wanting?
What's possible?

Usually we are not aware of the questions that we ask, or of how easy it is to slip off the Learner Path onto the Judger Path. Keeping the Learner-Judger Questions readily available for frequent review allows us to be more aware.

Another tool is the Choice Map, which provides a visual representation of the concepts taught. By looking at the Choice Map, one learns that, "when we are standing in Judger mode, the whole world can look pretty bleak."

Although the book has a fictional setting, it holds lessons not only for the workplace environment, but for our entire life experience. The author concludes the book with a seven-step Question Thinking Workbook to help us utilize the tools presented in the story. Oftentimes we find ourselves in a situation where a course correction in our thinking, or in our interactions with others, will lead to the results we really want. One of the points from the workbook is to learn to use Switching Questions to transition from the Judger Path to the Learner Path or into Learner possibilities.

Recommendation

We recommend this book because it meets all three criteria for assisting people in the leadership process. Leadership is a results-based process of focusing on a new future. Using the Learner Path, a leader can see a brighter future with more options. The Leadership process also includes building new relationships and skills, and adapting along the way. The tools in the book are helpful to use for noticing and responding to a situation while it is happening.

Noticing and responding in the moment is a skill that doesn't come without training the brain. Readers of the book may feel frustrated that they can't apply the tools recommended. What's missing is strength in the prefrontal cortex, the conscious part of our brain. If we haven't done the heavy lifting of brain training, we will struggle to use the cognitive tools presented in this book. See our Brain Byte column to the right for more information on how to do that

Brain Byte
As Dr. Adams states in her book, "when we are standing in Judger mode, the whole world can look pretty bleak."

This statement is very true from a brain perspective. Our brain's emotional system, the midbrain region called the limbic system, recognizes trouble before we are consciously aware that there is a problem. Unchecked, our emotional system might easily start asking the first question on the judger path, "What's wrong?" With that, this system begins automatically to send cortisol, a major stress chemical, into the body. This is the beginning of a cascade of neural events that lead to fewer options rather than more.

Our brain has developed in such a way that it notices negative or trouble spots more readily than positive aspects of situations. This was needed, way back when, to ensure our survival in a hostile environment. The process occurs without our conscious awareness; taking place in subcortical parts of the brain that are not accessible to the prefrontal cortex. The prefrontal cortex is the part of our brain that enables us to make conscious choices and to execute deliberate action.

This unconscious process of noticing and responding to negative stimuli is not appropriate or useful for today's situations and events. Fortunately, we can update the functioning of our brains by training them to perform differently. We can train our prefrontal cortex to notice and stop a negative reaction before it takes over. We can guide it to look for positive situations and possibilities. The Choice Map is one of many cognitive tools that can provide support for re-training the brain for learning and choice.
 
About ReaderStrength
ReaderStrength is an e-publication that saves you time. We review books that will fuel your inspiration as you lead yourself and others.

Each issue is archived at our website.
click here

How Do We Evaluate Resources?

All of the books we review are evaluated on how they support a leader’s progress in applying our working definition of leadership.

We teach leaders to: Focus, Build, and Adapt:

Focus: A leader is able to see a new future.


Build: A leader can build from his or her strengths as a foundation, adding on new skills, knowledge, and attitudes to create the new future.

Adapt: A leader is skilled at using feedback from their own thinking, other people’s reactions, and results/information from their environments to self-correct and keep moving toward the new future they envisioned.

Our Rating System:

Outstanding 4
Good 3
Satisfactory 2
Unsatisfactory 1

Focus- How well does this book inspire a vision of a new future?

Build- How well does this book teach new knowledge and skills?

Adapt-How well does this book assist readers in examining and optimizing their own behaviors?

Overall Rating as a Leadership Resource: We average the ratings in the above three categories.

 

Amazon.com
cover Servant Leader
Ken Blanchard
New $10.19!
cover The Jossey-Bass Academic Administrat...
James M. Kouzes
New $25.00!
cover Nibble Theory and the Kernel of Powe...
Kaleel Jamison
New $7.15!
Used $0.93!
cover Leadership by the Book
Ken Blanchard
New $13.60!
Used $3.99!
(Prices May Change)
Privacy Information
 

 

 

 

 

Upcoming Workshops by LeaderStrength Systems, Inc..

Leadership Certificate Program at Burlington County College*
Leading for Results: May 17, 2006
Supervisory Skills: May 24, 2006
Communication and Interpersonal Skills: May 31, 2006
Presentation Skills: June 7, 2006
Dealing with Difficult People: June 14, 2006
How to Motivate & Inspire!: June 21, 2006
High-Performance Team Building: June 28, 2006

* Certificate requirements are that you complete Leading for Results plus 4 additional workshops.
For more information, please click here

Temple University Center City Campus
Superb Supervision June 13, 2006
Project Team Effectiveness: June 22, 2006
For more information, please click here

Temple University Fort Washington Campus
Project Management: TBA
Leading for Results: May 12, 2006
Project Team Effectiveness: June 15, 2006

Fox Reader's Club is now reading
Resonant Leadership

The next meeting will be facilitated by Deanne Bryce
at Independence Brew Pub at 1150 Filbert Street, Philadelphia on May 11, 2006 at 6pm

For more information, please click here

 

 

 

Copyright 2006, LeaderStrength Systems, Inc. 630 Freedom Business Center , Suite 300 * King of Prussia , PA 19406

leaders@leaderstrength.com • LeaderStrength Systems Inc.

 

 Home | Managers | Leaders | Learning Professionals | About UsEvents | ReaderStrength | Resources | Coaching | Speaking